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← Lamb Insurance Services

Operations Technical Support Associate

Lamb Insurance Services
Location
Overland Park, KS; Remote
Posted
24 days ago
Department
Bus. Ops - Service
What they actually want (must-haves)
  • Proficiency in Microsoft Office (Outlook, Excel, Word)
  • Strong technical aptitude and ability to learn Applied EPIC and internal workflow systems
  • Ability to follow structured processes and maintain high data accuracy
  • Comfort working in a high-volume, deadline-driven environment
Nice to have
  • Strong attention to detail and commitment to data integrity
  • Coachable and receptive to feedback
  • Organized and dependable
  • Ability to work within defined guidelines and escalate appropriately
  • Collaborative, team-oriented mindset
What the job really is

The Operations Technical Support Associate at Lamb is responsible for executing operational workflows across the policy lifecycle within Applied EPIC. Daily tasks include processing new business, renewals, endorsements, and billing transactions while ensuring data integrity and adherence to established standards. This role requires collaboration with Service teams and focuses on achieving accuracy and production goals in a high-volume environment.

Things to weigh
  • No specific salary or benefits listed
  • Role may suit individuals new to commercial insurance, which could affect career trajectory
  • High-volume, detail-driven environment may be challenging for some candidates
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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