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← Kyo

Client Enrollment Specialist (English/Spanish)

Kyo
Location
Miami, Florida
Posted
9 days ago
Department
Operational Roles
Salary
$21.00-$24.00
What they actually want (must-haves)
  • Fluent in both Spanish and English (written and spoken)
  • Associate’s degree required; Bachelor’s degree preferred or equivalent combination of education and experience
  • 2–3 years of experience in a client-facing service role
  • Strong interpersonal, written, and verbal communication skills
  • Demonstrated ability to work on cross-functional projects and manage data
  • Comfortable navigating multiple digital tools and platforms with speed and accuracy
Nice to have
  • Prior experience in healthcare, behavioral health, client authorizations, or case management is a plus
What the job really is

The Client Enrollment Specialist (CES) at Kyo is responsible for guiding clients through the onboarding process for Applied Behavior Analysis therapy. This role involves coordinating with families, health insurers, and internal teams to ensure a smooth experience from initial contact to service launch, requiring strong communication and multitasking skills. The CES will also manage client data, troubleshoot issues, and support cross-functional projects while maintaining accurate records.

Benefits
  • Competitive compensation and opportunities for professional growth
  • Paid vacation and holidays
  • 401(k) retirement plan
  • Comprehensive medical, dental, vision, and life insurance
  • Cell phone stipend
  • Employee Assistance Program (EAP)
Things to weigh
  • Pay range is $21.00-$24.00 DOE
  • Role requires managing sensitive information and navigating multiple digital tools
  • Candidates must have a reliable high-speed internet connection for remote work
Job score4.4/5
Benefits4/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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