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← KRAFTON

[Publishing Services Management Div.] 글로벌 라이브 서비스 운영 담당자 (5년 이상)

KRAFTON
Location
Seoul
Posted
24 days ago
Department
Business & Service
What they actually want (must-haves)
  • 5+ years of experience in game launch/live service/end cycle
  • Proactive communication skills for problem-solving
  • Ability to analyze metrics and data for operational tasks
  • Experience in planning and improving service infrastructure tools
  • Experience using AI tools for operational tasks or process improvement
  • Business-level English communication skills (spoken and written)
Nice to have
  • Experience in cross-platform service operations (mobile and PC)
  • High understanding and experience in various game genres
  • Strong logical communication skills with a positive mindset
  • Responsible work ethic and proactive attitude
What the job really is

The role involves managing global live service operations, addressing issues that arise, and establishing efficient collaboration processes. Responsibilities include developing strategies for user engagement, creating service policies, analyzing user feedback, and improving operational processes using AI tools.

Things to weigh
  • No salary or specific benefits listed
  • 5-month probation period with potential for early termination based on evaluation
  • Application process includes multiple interview stages and may vary by candidate
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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