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← Konovo

Outreach Specialist

Konovo
Location
Bengaluru, Karnataka, India
Posted
25 days ago
Department
Panel
What they actually want (must-haves)
  • 3+ years of experience in English outbound or inbound call center or sales operations, preferably within the healthcare or life sciences industry
  • Proven track record of hitting or exceeding outbound pipeline targets
  • High level of proficiency in English
  • Strong communication skills, both written and verbal
  • Proficiency in Microsoft Office suite (Excel, Outlook, Teams)
  • High attention to detail and proven ability to work in a fast-paced environment
Nice to have
  • Proactive and strategic thinker with strong analytical and problem-solving skills
  • Adaptability to thrive in a fast-changing environment while navigating challenges collaboratively
What the job really is

As an Outreach Specialist at Konovo, you will engage healthcare providers through over 100 calls per day, inviting them to participate in market research opportunities. Your role involves clear communication, both written and verbal, as you manage relationships with healthcare professionals and track your efforts using tools like Excel and Salesforce. You will also support the operations team with scheduling and reminders, ensuring production goals are met while providing feedback on any barriers encountered.

Benefits
  • Comprehensive benefits including group medical coverage and accident insurance
  • Robust leave policy
  • Employee-centric policies ensuring a rewarding and fulfilling work experience
  • Collaborative and hybrid work environment fostering innovation and flexibility
  • Opportunities for professional growth and advancement
Things to weigh
  • Role involves making over 100 calls per day, which may be high-pressure
  • Focus on outbound communication may not appeal to all candidates
  • Position is transitioning from a service-oriented model to a product-driven platform, which may involve changes in responsibilities
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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