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← KnowBe4

Manager, Revenue Operations (Customer Management) (Remote)

KnowBe4
Location
Remote
Posted
25 days ago
Department
Revenue
Salary
$150,000 - $160,000
What they actually want (must-haves)
  • Bachelor's degree or equivalent work experience
  • 5+ years in Revenue Operations, Sales Ops, or BizOps, preferably within a high-growth B2B SaaS environment
  • Expert-level knowledge of Salesforce/Hubspot
  • Expert-level knowledge of tools like ZoomInfo, Clay, 6Sense and/or LinkedIn Sales Navigator
  • Proficiency with BI tools (Tableau/Looker) and forecasting software (Clari/Gong/BoostUp)
  • Hands-on builder mentality — comfortable connecting APIs (e.g., Make.com) and testing new AI tooling
What the job really is

The Manager of Revenue Operations at KnowBe4 is responsible for enhancing post-sales processes by bridging Customer Success, Sales, Marketing, and Product teams. This role focuses on designing automation for efficiency, ensuring readiness for product launches, and managing analytics and systems to support revenue growth. The position emphasizes the use of AI tools to streamline operations and improve customer engagement.

Benefits
  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses
Things to weigh
  • No specific mention of remote work policies or expectations
  • Base pay range provided, but no details on other compensation aspects
  • Application deadline is far in the future, indicating a potentially lengthy hiring process
Job score4.4/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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