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← K Health

Senior Product Manager - Patient Experience

K Health
Location
New York, NY
Posted
2 months ago
Department
Product
What they actually want (must-haves)
  • 4+ years of product management experience shipping consumer or B2B2C software
  • Experience with AI/ML-powered products
  • Strong analytical fluency
  • Exceptional written communication skills
  • Comfort operating in regulated, high-stakes environments
  • Client-facing experience with external stakeholders
Nice to have
  • Healthcare or health tech experience
  • Experience building conversational AI or chat-based products
  • Consumer growth experience
  • Hands-on experience with LLM evaluation, prompt design, or model behavior testing
What the job really is

As a Senior Product Manager focused on Patient Experience, you will lead the development of AI-guided tools that assist patients in navigating their healthcare journey. Your responsibilities include managing the product roadmap for PatientGPT, ensuring effective AI-driven conversations, and collaborating with cross-functional teams to enhance patient interactions. You will analyze user data to improve the product and ensure it meets clinical safety standards while engaging with stakeholders in health systems.

Benefits
  • Hybrid work schedule with weekly lunches and stocked fridges
  • Monthly social committees for company events
  • 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days
  • Stock options for every full-time employee
  • Paid parental leave
  • 401k benefit
Things to weigh
  • No specific mention of team size or structure
  • Role involves high-stakes decision-making in a regulated environment
  • Compensation range is provided, but may vary based on experience
Job score2.6/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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