HHiring Reality
← Ketryx

Tech Support Engineer - Part-time

Ketryx
Location
Vienna, Austria
Posted
19 days ago
Department
R&D
What they actually want (must-haves)
  • Experience in IT support
  • Ability to prioritize and manage multiple requests
  • Proficiency in Google Workspace and macOS environments
  • Strong problem-solving and analytical thinking skills
  • Fluency in English
Nice to have
  • Understanding of identity management/SSO systems
  • Experience with ticketing systems (ServiceNow, Jira, Zendesk)
  • Clear communication skills with non-technical users
  • Documentation skills for creating user guides and procedures
  • Understanding of networks, security, and device management
What the job really is

As a Part-time Tech Support Engineer at Ketryx, you will be responsible for providing IT support to the Boston and Vienna offices, managing multiple requests, and ensuring the reliable operation of Google Workspace and macOS environments. Your role will involve device provisioning, user lifecycle management, and supporting security and compliance initiatives, all while collaborating with a diverse team to enhance healthcare technology.

Benefits
  • Competitive compensation
  • Generous stock options possible
  • Opportunity to learn and grow as part of a global team
Things to weigh
  • Part-time position (~10 hours/week) may limit full-time benefits
  • No visa sponsorship available for candidates without a valid work permit in Austria
  • Final compensation dependent on related experience level
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

Applying to Ketryx?

See how your résumé matches this role — and tailor it from what actually gets interviews.