HHiring Reality
← Keeper Security

Manager, Customer Success Management (EMEA)

Keeper Security
Location
Remote, Ireland
Posted
1 month ago
Department
Customer Success Quota
What they actually want (must-haves)
  • 4+ years of experience in full cycle SaaS sales, with a focus on upselling and expansion
  • 3+ years of proven full cycle sales leadership, team lead or management experience
  • Proven track record of meeting or exceeding sales targets held by a sales team
  • Strong knowledge of SaaS sales processes, expansions, renewals and CRM systems, Salesforce experience preferred
  • Ability to construct, present and execute territory-level sales strategies
  • Strong leadership, communication, and interpersonal skills
What the job really is

The Manager of Customer Success Management at Keeper Security will lead a team of Customer Success Managers in the EMEA sales division, focusing on driving revenue growth through renewals, expansions, and upsells. This hands-on role involves managing client relationships, optimizing sales processes, and collaborating with various teams to enhance customer health and product penetration. The position requires a strategic mindset and strong leadership skills to motivate the team and achieve sales targets.

Benefits
  • Onsite lunches
  • Private healthcare (no wait period)
  • Pension contribution (no wait period)
  • Sick Pay
  • Bike-to-Work Scheme (if local)
Things to weigh
  • Remote position available only for those living outside a commutable distance to Cork, Ireland
  • Hands-on sales management role may require significant involvement in day-to-day sales activities
  • Role involves travel to customer meetings, which may not suit all candidates
Job score3/5
Benefits3/5
Freshness3/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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