As a Technical Support Engineer – L1 at Kaseya, you will provide high-quality technical support to customers, troubleshooting issues across various operating systems and IT infrastructure. Your role involves direct interaction with customers through chat, phone, and support tickets, ensuring a professional and customer-first experience. You will also analyze logs, maintain documentation, and collaborate with internal teams to resolve complex technical issues.
See how your résumé matches this role — and tailor it from what actually gets interviews.