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← Kaseya Careers

Senior Staff Product Manager, Customer Insight & Strategy

Kaseya Careers
Location
Miami, FL
Posted
18 days ago
Department
Product Mgmt - IT Core
What they actually want (must-haves)
  • 8+ years in Product Management, Strategy, Customer or User Research, or Insights
  • Experience embedding in product discovery and informing roadmap prioritization
  • Fluent across a broad method set, qualitative and quantitative
  • Track record of building or scaling a research process or function
  • Strong persuasive communication skills
What the job really is

The Senior Staff Product Manager, Customer Insight & Strategy at Kaseya is responsible for building and managing a rapid voice-of-customer engine that informs product and growth decisions. This role involves conducting discovery interviews, synthesizing customer insights into actionable strategies, and collaborating with Product and Go-To-Market teams to ensure that decisions are grounded in real customer needs. The position is hands-on and requires a blend of strategic thinking and practical execution to establish scalable research processes.

Things to weigh
  • No salary listed
  • Role involves building a new capability from the ground up
  • Requires balancing speed and rigor in research processes
Job score3/5
Benefits1/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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