The Senior Staff Product Manager, Customer Insight & Strategy at Kaseya is responsible for building and managing a rapid voice-of-customer engine that informs product and growth decisions. This role involves conducting discovery interviews, synthesizing customer insights into actionable strategies, and collaborating with Product and Go-To-Market teams to ensure that decisions are grounded in real customer needs. The position is hands-on and requires a blend of strategic thinking and practical execution to establish scalable research processes.
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