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Senior Staff Product Manager, Customer Insight & Strategy

Kaseya Careers
Location
Sunnyvale, CA
Posted
18 days ago
Department
Product Mgmt - IT Core
What they actually want (must-haves)
  • 8+ years in Product Management, Strategy, Customer or User Research, or Insights
  • Experience embedding in product discovery and informing roadmap prioritization
  • Ability to move fluidly from feature-level detail to strategic landscape
  • Fluency in qualitative and quantitative research methods
  • Track record of building or scaling a research process or function
  • Strong persuasive communication skills with senior audiences
What the job really is

The Senior Staff Product Manager for Customer Insight & Strategy at Kaseya will lead the development of a rapid voice-of-customer engine to inform product and growth decisions. This hands-on role involves conducting discovery interviews, synthesizing customer insights, and collaborating with Product and Go-To-Market teams to ensure that customer needs drive strategic decisions. The position requires building scalable research processes and frameworks to empower others in the organization to conduct effective customer research.

Things to weigh
  • No salary listed
  • Role involves building a new capability from the ground up, which may come with ambiguity
  • Position requires a hands-on approach and may demand quick adaptability to changing needs
Job score3/5
Benefits1/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

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