HHiring Reality
← Kaseya Careers

Senior Staff Product Manager, Customer Insight & Strategy

Kaseya Careers
Location
Toronto, Ontario
Posted
18 days ago
Department
Product Mgmt - IT Core
What they actually want (must-haves)
  • 8+ years in Product Management, Strategy, Customer or User Research, or Insights
  • Experience embedding in product discovery and informing roadmap prioritization
  • Ability to move fluidly from feature-level detail to strategic landscape
  • Fluent in qualitative and quantitative research methods
  • Track record of building or scaling a research process or function
  • Strong persuasive communication skills
What the job really is

The Senior Staff Product Manager, Customer Insight & Strategy at Kaseya will lead the development of a rapid voice-of-customer engine, ensuring that customer insights inform product and growth strategies. This role involves conducting discovery interviews, synthesizing customer feedback, and collaborating with product and go-to-market teams to prioritize decisions based on real customer needs. The position is hands-on and offers the opportunity to build a new capability from the ground up, with significant exposure to senior leadership.

Things to weigh
  • No salary listed
  • Role involves building a new capability from the ground up, which may involve uncertainty
  • High level of responsibility with direct exposure to senior leadership
  • Focus on rapid customer insight may require quick decision-making and adaptability
Job score3/5
Benefits1/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency0/5

Applying to Kaseya Careers?

See how your résumé matches this role — and tailor it from what actually gets interviews.