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International Consultant, Americas

Justworks
Location
Mexico City, Mexico
Posted
24 days ago
Department
Customer Success, International Products
What they actually want (must-haves)
  • 8+ years of experience in a customer-facing international HR role, ideally with deep expertise in the EOR space
  • Proven track record of managing strategic conversations and complex global customer HR scenarios with minimum of 2 years managing complex customer-facing issues in EOR
  • Excellent communication, problem-solving, and consultative skills, with the ability to convey complex concepts clearly
  • Knowledge of HR technology and international employment compliance across the Americas (LATAM, Canada, etc)
  • Comfortable collaborating with multiple internal stakeholders to drive customer outcomes
Nice to have
  • Exposure to multiple countries/regions is a plus
  • Familiarity with JIRA, Zendesk, and Notion is a plus
  • Multilingual fluency is a plus
What the job really is

As an International Consultant at Justworks, you will serve as a strategic advisor and jurisdictional expert for customers in the Americas, focusing on complex global employment and Employer of Record (EOR) practices. Your role involves providing guidance on international compliance, managing high-value accounts, and collaborating with various teams to influence product strategies. You will also identify opportunities for customer expansion and retention while translating complex regulations into actionable insights.

Benefits
  • Base salary range of MXN 72,833–91,083 per month
  • Great benefits
  • Wellness program offerings
  • Company retreats
Things to weigh
  • No specific details on the wellness program or company retreats are provided
  • Salary range may vary based on individual qualifications and location
  • The role requires managing complex compliance issues, which may involve high-stakes situations
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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