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International Consultant, Americas

Justworks
Location
Toronto, Canada
Posted
24 days ago
Department
Customer Success, International Products
What they actually want (must-haves)
  • 8+ years of experience in a customer-facing international HR role, ideally with deep expertise in the EOR space
  • Proven track record of managing strategic conversations and complex global customer HR scenarios with minimum of 2 years managing complex customer-facing issues in EOR
  • Excellent communication, problem-solving, and consultative skills, with the ability to convey complex concepts clearly
  • Knowledge of HR technology and international employment compliance across the Americas (LATAM, Canada, etc)
  • Comfortable collaborating with multiple internal stakeholders to drive customer outcomes
Nice to have
  • Exposure to multiple countries/regions is a plus
  • Familiarity with JIRA, Zendesk, and Notion is a plus
  • Multilingual fluency is a plus
What the job really is

As an International Consultant at Justworks, you will serve as a strategic advisor and jurisdictional expert for customers in the Americas, focusing on complex global employment and Employer of Record (EOR) practices. Your role involves providing guidance on international compliance, managing high-value accounts, and collaborating with various teams to ensure customers navigate regulatory environments effectively. You will also identify opportunities for EOR expansion and upselling while translating complex regulations into actionable guidance for clients.

Benefits
  • Welcoming and casual environment
  • Great benefits
  • Wellness program offerings
  • Company retreats
Things to weigh
  • No specific mention of remote work flexibility beyond hybrid
  • Salary range provided but actual compensation may vary based on multiple factors
  • Focus on complex compliance and high-risk HR issues may indicate a challenging work environment
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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