As a Customer Experience Specialist at Justworks, you will be the primary point of contact for high-level customer inquiries related to international payroll, benefits, and EOR cases. Your role involves diagnosing issues, providing solutions, and collaborating with various teams to enhance customer satisfaction and improve service delivery. You will also develop documentation and lead training sessions to support internal teams, while advocating for customer needs in product development discussions.
See how your résumé matches this role — and tailor it from what actually gets interviews.