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Specialist, Payments Operations

Justworks
Location
New York, New York
Posted
26 days ago
Department
Operations, Payments & Tax
Salary
$36.30 to $39.93
What they actually want (must-haves)
  • 3+ years of experience in payments operations, banking, fintech, payroll, financial operations, or another detail-oriented operational environment.
  • Familiarity with payment processing or money movement; experience with ACH, wires, RTP, or similar payment methods is a plus.
  • Strong problem-solving skills and an ability to investigate issues, work through exceptions, and make thoughtful decisions.
  • Comfortable working with data and learning new systems and technology, including automation and AI-enabled tools.
  • Strong attention to detail and an understanding of the importance of accuracy and controls when working with financial transactions.
  • Strong communication and organizational skills, with the ability to manage time-sensitive work and collaborate effectively with others.
What the job really is

As a Specialist in Payments Operations at Justworks, you will be responsible for executing critical payment workflows, ensuring accuracy and timeliness in payment processing, and investigating any issues that arise. Your role involves using data and sound judgment to resolve payment issues, improving operational processes, and adopting new technologies to enhance efficiency. You will work closely with your team to communicate findings and collaborate on solutions, all while adhering to established controls to protect customers and the company.

Benefits
  • Welcoming and casual environment
  • Great benefits
  • Wellness program offerings
  • Company retreats
  • Opportunity to interact with leaders in the startup community
Things to weigh
  • No specific technologies or tools mentioned beyond automation and AI-enabled tools.
  • Salary range provided, but actual compensation may vary based on multiple factors.
  • Role emphasizes detail-oriented work in a financial context, which may not appeal to all candidates.
Job score3.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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