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Front Desk Coordinator

IVX Health
Location
Naples, Florida, United States
Posted
12 days ago
Department
Center Operations
What they actually want (must-haves)
  • 1–3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
What the job really is

As a Front Desk Coordinator at IVX Health, you will be the first point of contact for patients, responsible for greeting them warmly and managing appointment scheduling. Your role will involve verifying insurance, maintaining patient records, and ensuring a smooth operational flow in the infusion center. You will also collaborate with clinical teams and support multiple centers as needed, all while providing exceptional customer service.

Benefits
  • Medical, Dental, and Vision Coverage
  • Prescription Drug Coverage and Telemedicine Services
  • Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
  • 401(k) Retirement Plan with Company Match
  • Life, AD&D, and Disability Insurance
  • Accident, Critical Illness, and Hospital Indemnity Coverage
Things to weigh
  • No salary listed
  • Role involves flexibility to support multiple centers, which may require adaptability to varying workflows
Job score3.6/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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