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Front Desk Coordinator

IVX Health
Location
Lees Summit, Missouri, United States
Posted
17 days ago
Department
Center Operations
What they actually want (must-haves)
  • 1–3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
What the job really is

The Front Desk Coordinator at IVX Health is responsible for creating a welcoming environment for patients at the infusion center, managing appointment scheduling, verifying insurance, and maintaining patient records. This role involves direct interaction with patients and collaboration with clinical teams to ensure smooth operations and a positive patient experience. The position requires multitasking in a fast-paced setting while providing exceptional customer service.

Benefits
  • Medical, Dental, and Vision Coverage
  • Prescription Drug Coverage and Telemedicine Services
  • Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
  • 401(k) Retirement Plan with Company Match
  • Life, AD&D, and Disability Insurance
  • Accident, Critical Illness, and Hospital Indemnity Coverage
Things to weigh
  • Rotating Saturdays may affect work-life balance
  • Fast-paced environment may be challenging for some candidates
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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