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Front Desk Coordinator

IVX Health
Location
Danbury, Connecticut, United States
Posted
19 days ago
Department
Center Operations
What they actually want (must-haves)
  • 1–3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
What the job really is

The Front Desk Coordinator at IVX Health is responsible for providing exceptional service as the first point of contact for patients in an infusion center. Daily tasks include managing appointment scheduling, verifying insurance, maintaining patient records, and ensuring a welcoming environment. This role requires collaboration with clinical teams to facilitate smooth patient experiences and may involve supporting multiple centers as needed.

Benefits
  • Medical, dental, vision coverage
  • Prescription drug coverage and telemedicine services
  • Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and flexible spending options
  • 401(k) retirement plan with company match
  • Life, AD&D, and disability insurance
  • Accident, critical illness, and hospital indemnity coverage
Things to weigh
  • No specific salary listed, but pay range is $25 to $27.50 USD based on various factors
  • Role involves occasional Saturdays and flexibility to support multiple centers
  • Fast-paced environment may require strong multitasking skills
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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