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Front Desk Coordinator

IVX Health
Location
Wilmington, Delaware, United States
Posted
19 days ago
Department
Center Operations
What they actually want (must-haves)
  • 1–3 years of front desk or administrative experience in a medical or healthcare setting
  • High School Diploma or GED required
  • Strong understanding of insurance verification, billing basics, and the patient intake process
  • Proficiency in EHR/EMR systems and scheduling software
  • Knowledge of medical terminology and patient-facing protocols
  • Exceptional customer service and communication skills
What the job really is

The Front Desk Coordinator at IVX Health is responsible for managing the patient experience from the moment they arrive, including greeting patients, scheduling appointments, verifying insurance, and maintaining patient records. This role requires strong customer service skills and the ability to multitask in a fast-paced environment while collaborating with clinical teams to ensure smooth operations at the infusion center.

Benefits
  • Medical, Dental, and Vision Coverage
  • Prescription Drug Coverage and Telemedicine Services
  • Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
  • 401(k) Retirement Plan with Company Match
  • Life, AD&D, and Disability Insurance
  • Accident, Critical Illness, and Hospital Indemnity Coverage
Things to weigh
  • No salary listed
  • Role involves flexibility to support other centers during staff absences or high-volume days, which may require adaptability
  • Fast-paced environment may be challenging for some candidates
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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