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← Intelligent Technical Solutions

IT Support Assistant (Onsite - Phoenix, AZ)

Intelligent Technical Solutions
Location
Phoenix, AZ
Posted
23 days ago
Department
Operations - Reactive
What they actually want (must-haves)
  • High school diploma or equivalent
  • 1+ year experience in support, courier, or entry-level IT role
  • Basic skills in computer setup, hardware replacement, and network connectivity
  • Ability to lift and transport equipment (up to 50 lbs)
  • Strong communication, customer service, and problem-solving skills
  • Valid driver's license and access to a vehicle for client visits
Nice to have
  • Some technical training preferred
What the job really is

The IT Support Assistant, referred to as the Runner, is responsible for local travel to handle errands, client visits, and equipment pickups while also assisting with light technical tasks such as workstation setup and basic hardware replacement. This role requires organization and trustworthiness, as the Runner will work closely with the Service team to ensure smooth operations both in the office and at client locations.

Benefits
  • Medical Insurance Plan
  • Dental & Vision
  • Life Insurance
  • Disability Coverage
  • Paid Time Off (starts at 15 days per year)
  • Maternity/Paternity Leave
Things to weigh
  • Part-time position (20 hours/week) may limit income potential
  • Role involves both courier and technical tasks, which may not appeal to all candidates
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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