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Senior Systems Engineer – MSP Automation (Remote)

Intelligent Technical Solutions
Location
Johannesburg, Gauteng, South Africa
Posted
26 days ago
Department
Operations - Centralized Services
What they actually want (must-haves)
  • Expertise in infrastructure architecture and cloud systems
  • 3+ years of experience in a similar role within an MSP environment
  • Strong scripting skills in PowerShell or similar languages
  • Experience with Veeam backup solutions and troubleshooting backup failures
  • Proficiency with RMM tools (ConnectWise Automate) and PSA platforms (ConnectWise Manage)
  • Strong understanding of backup infrastructure architecture, deployment, and verification using Veeam
Nice to have
  • Relevant Microsoft certifications
  • Networking certifications advantageous
  • Experience with MDM platforms (Addigy, Intune)
  • Familiarity with MSP tools and their integrations
  • Experience with database platforms (MSSQL, MySQL)
What the job really is

The Senior Systems Engineer – MSP Automation will focus on optimizing and advancing IT environments for both internal and client-facing operations. Daily tasks include troubleshooting complex issues, managing user onboarding and offboarding, designing and maintaining cloud infrastructure, and ensuring data protection through Veeam backup solutions. The role also involves developing automation scripts, integrating MSP tools, and maintaining documentation for processes and infrastructure.

Benefits
  • Comprehensive Health Plans / HMO (Employee & Dependent/s)
  • Life Insurance
  • Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
  • Paid Time Off (starts at 15 days per year)
  • Maternity/Paternity Leave
  • Paid US Holiday
Things to weigh
  • Pay rate starts at $13.00/hr, which may vary by experience and location
  • The role requires a home office setup with specific technical requirements
  • Working hours include both normal business hours and potential shifts outside regular hours after training
  • Candidates must pass online behavior and cognitive assessments
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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