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Content Strategist III (6301)

itD Tech
Location
United States
Posted
24 days ago
Department
Other
What they actually want (must-haves)
  • 2+ years of experience in technical writing or content strategy roles
  • 6+ months of experience creating or optimizing content for Generative AI or LLM-based systems
  • Strong content strategy and editorial skills, including writing, editing, and improving support content
  • Experience planning and delivering content aligned to product launch timelines
  • Experience working with content management systems (CMS) and project management tools
  • Strong project management skills with the ability to manage multiple concurrent workstreams
Nice to have
  • Experience preparing support or help content for product or feature launches
  • Familiarity with localization workflows and global content delivery
  • Experience collaborating with Product, Product Ops, or Operations teams
  • Basic knowledge of data analysis, XML, or AI tools
What the job really is

The Content Strategist III will focus on planning and executing content for WhatsApp product and feature launches, ensuring that high-quality support content is ready on launch day. Responsibilities include auditing existing content, writing and optimizing Help Center articles, managing timelines, and collaborating with cross-functional teams. The role requires strong project management skills and the ability to work in a fast-paced environment.

Benefits
  • Comprehensive medical benefits
  • 401(k) plan
  • Paid holidays
  • Networking & career learning and development programs
Things to weigh
  • Remote position with a preference for candidates in EST or PST time zones
  • Direct W2 candidates only, no sponsorship offered
  • Duration of the role is 6 months
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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