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Part Time Floor Leader - Queen Street

Internal Job Board
Location
Toronto, Ontario, Canada
Posted
19 days ago
Department
Retail
What they actually want (must-haves)
  • Minimum 1 year of experience in customer service and sales
  • Minimum 1 year of experience in cash handling and opening/closing procedures
  • Minimum 1 year of supervisory experience involving coaching, feedback, and training
  • Minimum 1 year of experience solving customer service issues in day-to-day operations
  • Experience in a fast-paced team environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
Nice to have
  • Experience with consultation-based customer service models
  • Experience analyzing sales metrics
  • Experience working in skincare or cosmetics
  • Experience in cross cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French or other languages
What the job really is

As a Part Time Floor Leader at Lush, you will support the Store Management Team by driving sales, managing store operations, and leading a team of sales associates. Your responsibilities will include coaching staff, ensuring exceptional customer experiences, and maintaining operational excellence. You'll also engage with customers about Lush's brand values while fostering a positive and inclusive work environment.

Benefits
  • $22 CAD per hour
Things to weigh
  • Part-time position with 20-29 hours per week
  • Responsibilities include cash handling and store opening/closing, which may require additional attention to detail
  • Emphasis on diversity, equity, inclusion, and belonging may require active engagement from all team members
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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