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← InStride Health

Patient & Family Coordinator

InStride Health
Location
Remote, US
Posted
9 days ago
Department
Operations
What they actually want (must-haves)
  • Experience in a customer service role, preferably with scheduling responsibilities
  • Experience in a patient-facing or provider-facing role
  • Excellent communication skills
  • Strong attention to detail
  • Ability to complete tasks quickly and follow established workflows
  • Ability to adapt to a quickly-changing environment
What the job really is

As a Patient & Family Coordinator at InStride Health, you will provide essential support to patients and their families, ensuring they have timely access to care. Your daily tasks will include scheduling appointments, responding to inquiries, and managing administrative duties to assist the clinical team. This role emphasizes building strong relationships and delivering exceptional service in a virtual environment.

Benefits
  • Generous benefits package (401k with match, Flexible PTO, paid holidays, paid service days, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day)
  • Opportunity to join a mission-driven company
  • Chance to make a far-reaching impact
  • Opportunity to work with talented and experienced team members
  • Fully virtual work environment with periodic in-person retreats
Things to weigh
  • Starting salary is $50,000, which may be lower than industry standards for similar roles
  • Role involves significant administrative tasks, which may not appeal to all candidates
Job score3/5
Benefits3/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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