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← Instawork

Trust & Safety Specialist

Instawork
Location
San Francisco, California, United States
Posted
16 days ago
Department
Trust and Safety
Salary
$90,000 - $100,000
What they actually want (must-haves)
  • 3+ years in Trust & Safety, Operations, or Compliance
  • Experience communicating with external stakeholders (clients, legal, or law enforcement)
  • Proficient in using AI and natural language to interface with data
  • Ability to conduct objective, unbiased investigations
  • Strong problem-solving skills and ownership of cases
What the job really is

As a Trust & Safety Specialist at Instawork, you will lead complex investigations into safety incidents, ensuring resolutions are based on evidence and policy. You will utilize AI-driven tools to analyze data and streamline workflows, while also acting as a subject matter expert on community guidelines. Your role involves communicating with various stakeholders and automating processes to enhance operational efficiency.

Benefits
  • Base salary of $90,000 - $100,000
  • Eligible for equity in the form of stock options
  • Medical, dental, and vision plans with coverage beginning on the date of hire
  • Flexible paid time off and paid company holidays
  • Phone stipend
  • Commuter stipend
Things to weigh
  • Position requires high proficiency in modern operational leverage and AI tools
  • Role involves significant responsibility and pressure in resolving safety incidents
  • No remote work mentioned; position is onsite in San Francisco
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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