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Technical Account Analyst Sr.

iFood Indicações
Location
Brasil
Posted
12 days ago
Department
PLATAFORMA PAYMENTS | TECH
What they actually want (must-haves)
  • Experiência sólida com desenvolvimento de software e lógica de programação
  • Domínio prático de pelo menos uma linguagem: Java, Kotlin, Python, JavaScript/TypeScript ou Golang
  • Conhecimento profundo de APIs REST, webhooks e integrações entre sistemas
  • Experiência com troubleshooting técnico em ambientes produtivos críticos
  • Familiaridade com logs, métricas, observabilidade e sistemas distribuídos
  • Vivência trabalhando diretamente com clientes enterprise ou estratégicos
Nice to have
  • Experiência em plataformas de pagamentos: Pix, PayIn, Payout, adquirência, split, liquidação
  • Conhecimento do ecossistema financeiro brasileiro e Banking as a Service
  • Vivência em fintechs, meios de pagamento, bancos ou plataformas B2B
  • Experiência com AWS, mensageria, SQL e conceitos de CI/CD
  • Conhecimento de gestão de incidentes, SLAs, SLOs e métricas de performance
What the job really is

As a Technical Account Analyst Sr. at iFood, you will act as a key technical liaison for strategic clients in the Payments and Banking sector, ensuring a seamless technical journey. Your daily responsibilities include overseeing integrations, troubleshooting technical issues, coordinating critical incidents, and facilitating communication among various stakeholders. You will also conduct analyses to identify improvement opportunities and produce technical documentation.

Things to weigh
  • Role involves significant technical responsibilities and client interaction, which may require strong communication skills and the ability to manage multiple tasks simultaneously.
  • No specific salary or benefits mentioned in the posting.
  • Focus on both technical and business aspects may appeal to candidates looking for a diverse role.
Job score3/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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