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Product Owner

Incident IQ
Location
Incident IQ North (Alpharetta)
Posted
18 days ago
Department
Product
What they actually want (must-haves)
  • Experience in product management, customer success, support, or adjacent roles in SaaS or B2B environments
  • Proficiency with markdown or willingness to master it quickly
  • Exceptional communication skills for describing complex workflows and logic
  • Strong analytical skills and experience with data-driven product design
  • Comfort with ambiguity and fast-moving environments
  • Proficiency with product and project management tools such as Asana, Azure DevOps, Jira, Confluence, or Miro
Nice to have
  • Experience with workflow and service management platforms (ServiceNow, BMC, etc.)
What the job really is

As a Product Owner at Incident IQ, you will focus on understanding K-12 customer needs and translating those into actionable insights for developers and AI agents. Your role involves active participation in the build cycle, creating structured markdown documents to guide development, and ensuring that the team maintains clarity on the purpose behind their work. You will also collaborate closely with designers, engineers, and customer success teams to deliver a product that truly meets user needs.

Benefits
  • Competitive salary based on experience
  • Medical, dental, vision, and life insurance
  • 401k match
  • Paid-time off (PTO)
  • Excellent work/life balance
  • Two office locations in Downtown Atlanta and Halcyon in Alpharetta
Things to weigh
  • No specific salary listed
  • Focus on AI collaboration may require a shift from traditional product management practices
  • Fast-paced environment with evolving processes may not suit everyone
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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