HHiring Reality
← InCharge Energy

Regional Service Specialist - Field

InCharge Energy
Location
Richmond, VA
Posted
1 month ago
Department
Richmond Sales & Service
What they actually want (must-haves)
  • 2+ years of dispatching or service coordination experience
  • Strong organizational and multitasking abilities with exceptional attention to detail
  • Demonstrated customer service mindset and problem-solving approach
  • Proficiency with service management tools such as Salesforce, ServiceMax, Zendesk, or other dispatching software
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite, particularly Outlook
Nice to have
  • Experience in Electrical or EV charging industry is a plus
What the job really is

InCharge Energy is looking for a Regional Service Specialist to manage the scheduling and coordination for their Electric Vehicle Charging Station Technician team. This role involves dispatching technicians, overseeing work orders, and ensuring efficient service operations while maintaining communication with customers and internal teams. The ideal candidate will be detail-oriented and able to thrive in a fast-paced environment, ensuring high levels of customer satisfaction.

Benefits
  • Competitive compensation and benefits package
  • 401(k) matching contribution
  • Health, dental, and vision insurance
  • Paid jury duty
  • Paid holidays
  • Generous vacation and paid sick leave
Things to weigh
  • No specific mention of remote work options
  • Working hours are set from 10am-6:30pm EST
  • Role involves significant customer interaction and coordination with multiple teams
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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