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← Impact.com

Global Collections Specialist

Impact.com
Location
Cape Town
Posted
19 days ago
Department
Finance
What they actually want (must-haves)
  • 5+ years of solid AR and collections experience, ideally with exposure to large or complex portfolios
  • Degree or Diploma in Finance, Business Administration or similar
  • Experience with ERP/accounting systems such as Netsuite or similar
  • Advanced Excel skills (Pivot tables, VLOOKUP/XLOOKUP, Reporting and analysis)
  • Experience in handling escalations, bankruptcies, and working with external collection agencies
  • Strong analytical skills with the ability to prepare detailed reports and provide insights to management
Nice to have
  • Saas Experience Desirable
  • Experience in AI-driven automation and process improvement initiatives
What the job really is

As a Global Collections Specialist at impact.com, you will manage the end-to-end collection process for mid to high-value accounts, focusing on regional portfolios and newly acquired entities. Your responsibilities include conducting creditworthiness reviews, managing disputes, preparing aging reports, and supporting process improvements in Accounts Receivable. You will work closely with the Global Collections Team and report to the Global Collection Manager, contributing to operational excellence and best practices in the department.

Benefits
  • Flexible Working: Responsible PTO policy for time off
  • Health and Wellness: Up to 12 fully covered therapy/coaching sessions per year and monthly gym reimbursement
  • A Stake in Our Growth: Restricted Stock Units (RSUs) with a 3-year vesting schedule
  • Investing in Your Growth: Free Coursera subscription and PXA courses
  • Parental Support: 26 weeks fully paid leave for primary caregiver and 13 weeks for secondary caregiver
  • Technology Financial Support: Technology stipend and monthly internet allowance
Things to weigh
  • No salary listed
  • Role involves managing escalated disputes and complex accounts, which may be challenging
  • Experience with AI-driven automation is preferred but not mandatory
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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