Technical Account Analyst Sr.

As a Technical Account Analyst Sr. at iFood, you will act as a key technical reference for strategic clients in the Payments and Banking team, ensuring a seamless technical journey. Your day-to-day responsibilities include overseeing integrations, troubleshooting technical issues, coordinating critical incidents, and facilitating communication among clients and internal teams. You will also conduct periodic analyses to identify improvement opportunities and produce technical documentation, all while proactively anticipating potential impacts before they escalate into incidents.

• Role involves significant technical responsibilities and client interaction, which may require strong interpersonal skills.
• No specific salary or benefits mentioned in the posting.
• The role is described as both technical and strategic, which may appeal to candidates looking for a blend of both areas.