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← Huntress

SOC Support Specialist- UK Weekend Shift

Huntress
Location
United Kingdom
Posted
17 days ago
Department
SOC Support
What they actually want (must-haves)
  • Demonstrated passion for cybersecurity
  • Exceptional written and verbal communication skills
  • Ability to remain calm and solution-focused during active security incidents
  • Strong ability to prioritize and manage a dynamic ticket queue
  • Enthusiasm for collaborative work across teams
  • Strong self-awareness and ability to work independently in a remote setting
Nice to have
  • MSP or Help Desk experience
  • Microsoft 365/Entra experience
  • Basic understanding of SIEM concepts and log analysis
  • Basic understanding of networking concepts
What the job really is

As a SOC Support Specialist, you will serve as a liaison between partners and the Security Operations Center, providing customer support for incident reports and security inquiries. Your role involves communicating complex cybersecurity concepts clearly, managing high-severity incidents, and collaborating with internal teams to ensure partner satisfaction. You will also contribute to knowledge base development and assist in troubleshooting product issues.

Benefits
  • 100% remote work environment
  • New starter home office set up reimbursement (£398)
  • Generous personal leave entitlements
  • Digital monthly reimbursement (£92)
  • Travel to the US 1-2 times/year for company events
  • Pension
Things to weigh
  • Entry-level position may limit immediate advancement opportunities
  • Requires working Tuesday-Saturday, which may not suit all candidates
  • No specific mention of training or onboarding processes for new hires
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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