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Customer Success Manager II - College Basketball

Hudl
Location
Lincoln, NE, United States
Posted
2 months ago
Department
Elite Sales
What they actually want (must-haves)
  • Experience in a client-facing role, preferably in a technology company
  • Experience working with basketball coaches at the NCAA DI and/or professional sports level
  • Mastery of Hudl’s Pro Suite for basketball
  • Strong communication skills for internal and external interactions
  • Excellent time management skills across multiple responsibilities
  • Growth mindset and willingness to improve
Nice to have
  • Sales experience as an Account Executive or CSM
  • Cross-functional experience collaborating with internal stakeholders
  • Background in coaching and/or athletics
  • Solution-oriented with problem-solving skills
What the job really is

As a Customer Success Manager II at Hudl, you will focus on customer renewals within NCAA Division I basketball, working closely with coaches and athletic directors. Your role involves developing strong relationships, providing product support, and achieving revenue and engagement targets through effective account management and upselling opportunities.

Benefits
  • Flexible vacation time and company-wide holidays
  • Remote work options
  • Resources for professional development
  • Investment in office spaces and tech for productivity
  • Employee Assistance Program and fitness partner support
  • Medical insurance options including vision, dental, and fertility healthcare
Things to weigh
  • Location requires 3 days in the Lincoln office per week
  • Compensation is performance-based and varies based on individual quotas
  • Salary range is provided but may not reflect final compensation based on experience
Job score2.6/5
Benefits4/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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