HHiring Reality
← HSP Group

Customer Success Associate 1

HSP Group
Location
Tampa, FL - Hybrid
Posted
17 days ago
Department
Customer Success
What they actually want (must-haves)
  • Energetic and confident graduate with an interest in international business
  • 1-2 years' experience in a customer or consulting support role within professional services (management consulting, accountancy, tax, HR, or legal)
  • Strong written and verbal English communication skills
  • Proactive, responsive, and self-motivated with a strong customer-service ethic
  • Ability to multitask and manage time efficiently
  • Detail-oriented with strong organizational skills
Nice to have
  • Evidence of professional-services experience (such as internships in accounting, consulting, or law)
  • Fluency in additional languages
  • Experience in a similar role
What the job really is

As a Customer Success Associate at HSP Group, you will be integral to enhancing the customer experience by building relationships and supporting clients in their global expansion efforts. Your day-to-day tasks will include conducting service reviews, managing customer queries, generating reports, and ensuring accurate invoicing. This role offers a unique opportunity for recent graduates or early-career professionals to develop skills in customer service and international business.

Things to weigh
  • Hybrid work model requires at least 3 days a week in the office
  • Role involves managing Salesforce administration and updates
  • Focus on building relationships and customer insights may require strong interpersonal skills
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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