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← Howard Air

Client Service Representative

Howard Air
Location
Phoenix, AZ 85023
Posted
26 days ago
Department
Customer Service
What they actually want (must-haves)
  • Prior experience in customer service, call centers, or a similar role
  • Excellent communication skills, both verbal and written
  • Strong problem-solving skills and critical thinking ability
  • Proficiency with computers and CRM software
  • Ability to remain calm under pressure
  • Flexible availability, including evenings or weekends
What the job really is

As a Client Service Representative, you will be the first point of contact for customers, providing exceptional support through high volume inbound calls, managing service appointments, and assisting the sales team. Your role will involve scheduling maintenance and repairs, responding to inquiries via email and web portals, and ensuring clear communication between customers and internal teams.

Benefits
  • Competitive hourly pay and performance-based bonuses
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Performance incentives
  • Employee appreciation events
  • Development programs to enhance your career
  • Significant advancement opportunities
Things to weigh
  • No specific salary listed, only a range of $18 - $24 USD
  • The role requires handling a high volume of calls, which may be stressful for some candidates
  • Flexible work schedule may include evenings or weekends, which could impact work-life balance
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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