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← Housecall Pro

Product Operations Manager II

Housecall Pro
Location
United States
Posted
24 days ago
Department
Product
Salary
$130,000-$150,000
What they actually want (must-haves)
  • 5+ years of experience in product operations, technical account management, customer success, or product management
  • Demonstrated ability to run discovery directly with enterprise or multi-location customers and translate what you hear into structured requirements
  • Proven track record leading enterprise software integrations, API solutions, and complex multi-stakeholder projects
  • Strong understanding of Software as a Service (SaaS) business models and enterprise operations
  • Experience with product management tools (i.e. Jira Product Discovery, Confluence) and project tracking platforms
  • Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
Nice to have
  • Exceptional breadth of interest shown through tangible, self-initiated ventures or deep community involvement
  • Strong technical aptitude; ability to reason about integrations, data flows, and system constraints
  • Excellent communication and presentation skills across executive and cross-functional audiences
  • Highly organized systems thinker with strong problem-solving skills and a bias toward action
  • Customer-obsessed mindset with a passion for balancing partner advocacy with overarching business priorities
What the job really is

As a Product Operations Manager II at Housecall Pro, you will be the product voice for major franchise and enterprise deals, engaging with partners to understand their operational needs and aligning them with Housecall Pro's capabilities. Your daily tasks include conducting discovery sessions, leading product demonstrations, and translating partner feedback into actionable product requirements. You will collaborate closely with various teams to ensure successful feature delivery and optimize workflows.

Benefits
  • Generous benefits program including medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off
  • Equity in a rapidly growing startup backed by top-tier VCs
  • Monthly tech reimbursements
Things to weigh
  • No specific salary listed, but range provided is $130,000-$150,000 + equity
  • Role involves significant collaboration across multiple teams and stakeholders, which may require strong interpersonal skills
  • Willingness to travel 15-20% annually may not suit all candidates
Job score3.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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