Solutions Architect - Customer Excellence Optimization

As a Solutions Architect for Customer Excellence Optimization at Planful, you will focus on enhancing customer financial performance by evaluating their business processes and technology needs. Your role involves collaborating with various internal teams to address customer challenges, delivering product demos, and providing actionable recommendations to optimize their use of EPM solutions. You will leverage your expertise in financial performance management to support existing customers and drive their finance transformation goals.

• Volunteer days, Birthday PTO, and company-wide Wellness Days
• Supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave
• Home office setup allowance
• Monthly reimbursements for Wi-Fi and cell phone expenses
• Participation in Employee Resource Groups like Women of Planful and Parents of Planful
• People Programs that foster connection and wellbeing

• No salary listed
• Focus on customer engagement may involve high-pressure situations
• Role requires deep expertise in EPM solutions which may limit exposure to other technologies