HHiring Reality
← HomeLight

Inbound Support Coordinator

HomeLight
Location
Philippines
Posted
11 days ago
Department
Closing Services
What they actually want (must-haves)
  • Highly organized and efficient
  • Excellent phone communication skills
  • Strong customer service and written communication skills
  • Experience working with HubSpot, CRM, customer support, or ticketing software
  • Ability to stay calm and professional under pressure
  • Strong organization and attention to detail
What the job really is

As an Inbound Support Coordinator at HomeLight, you will handle inbound calls and emails from customers and real estate agents, providing support related to home selling and HomeLight services. You will utilize the HubSpot ticketing system to document interactions and troubleshoot basic account issues, ensuring a high-quality customer experience throughout your interactions.

Things to weigh
  • Permanent work from home position
  • Working hours are 9am to 5pm US Pacific time, which may require adjustment for local time zones
Job score2.6/5
Benefits1/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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