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Inside Sales (Home Consultant)

HomeLight
Location
Tijuana, Mexico
Posted
26 days ago
Department
Sales
What they actually want (must-haves)
  • Proven experience in customer-facing roles (sales, client services, or similar)
  • Strong communication and listening skills, with the ability to build rapport quickly
  • Experience handling inbound leads or consultative conversations over the phone
  • Ability to manage conversations with focus and depth (one client at a time)
  • Customer-first mindset with a focus on quality over volume
  • Strong organizational skills and attention to detail
What the job really is

In this role, you will serve as the first point of contact for home buyers and sellers interested in HomeLight's services. Your responsibilities include handling inbound leads through calls, conducting consultative conversations to understand client needs, and providing a personalized experience to guide them toward appropriate solutions. You will maintain detailed records of client interactions and ensure a supportive client experience through thoughtful follow-ups.

Things to weigh
  • Permanent work from home set-up may require self-discipline and effective time management.
  • No cold calling required, which may appeal to candidates who prefer warm leads.
  • The role emphasizes a customer-first mindset, which may be challenging in high-pressure sales environments.
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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