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Director, TPA Claims

Hippo Insurance
Location
Austin, Texas, United States; Dallas, Texas, United States
Posted
1 month ago
Department
Claims
What they actually want (must-haves)
  • Bachelor's degree or equivalent experience
  • 5+ years of general liability (GL) claims experience
  • 10+ years of claims handling experience with five or more years leading a team of adjusters and supervisors
  • Demonstrated experience managing litigated claims
  • Active adjuster license(s), or demonstrated ability to obtain multi-state licensing
  • Experience building and scaling a high-performance team
Nice to have
  • Experience with sports and fitness claims handling is a plus
  • Experience in Snapsheet claims system a plus
What the job really is

The Director, TPA Claims at Hippo is responsible for developing and executing the claims strategy for the company's third-party claims handling function. This role involves building a new claims organization, overseeing claims performance metrics, managing technology requirements, and ensuring compliance with regulatory standards. The director will lead a team of adjusters, set operational benchmarks, and represent the claims function in executive planning and governance.

Benefits
  • Multiple medical plans to choose from
  • 100% employer covered dental & vision plans
  • 401(k)-retirement plan
  • Short & long-term disability
  • Employer-paid life insurance
  • Flexible Spending Accounts (FSA) for health and dependent care
Things to weigh
  • No salary listed
  • Role involves building a new team and operating model, which may involve significant initial challenges
  • Experience in an MGA or Insurtech environment is preferred, indicating a potentially fast-paced and evolving work environment
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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