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Customer Marketing Manager

hipages Group
Location
Sydney, New South Wales, Australia
Posted
1 month ago
Department
Marketing
What they actually want (must-haves)
  • 5+ years’ experience in lifecycle, customer or data-driven marketing
  • Strong hands-on experience with tools such as Braze, Salesforce Marketing Cloud or HubSpot
  • Experience working closely with Product, Design and Engineering teams
  • Proven experience running growth experiments and using insights to improve performance
  • Strong communication and storytelling skills
  • A metrics-driven mindset with a bias toward action and optimisation
Nice to have
  • Experience in SaaS, subscription or platform businesses
  • Genuine curiosity about customers and their behaviour
What the job really is

As a Customer Marketing Manager at hipages, you will focus on enhancing customer engagement throughout their lifecycle, primarily targeting first-time and repeat interactions. You will collaborate with various teams to optimize customer growth programs, execute high-impact experiments, and leverage data insights to inform your strategies. This hands-on role requires a blend of strategic thinking and execution, with a strong emphasis on personalizing customer experiences through various marketing channels.

Benefits
  • Hybrid working model with two days WFH per week
  • In-house Talent Development team to support personal and career growth
  • Competitive salary, benefits and perks
  • Extra leave for birthdays, volunteering and more
  • Healthy snacks, continental breakfast and fresh fruit
  • Tailored growth support, mentoring and stretch projects
Things to weigh
  • No specific salary listed
  • Focus on both strategic and executional levels may require flexibility in responsibilities
  • Experience in SaaS or similar industries preferred but not mandatory
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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