Sr. Content Manager, Learning & Enablement (Customer)

As a Sr. Content Manager for Learning & Enablement, you will oversee the entire lifecycle of enablement content, including auditing existing materials, establishing content standards, and designing new instructional content. This role requires collaboration with various teams to ensure content is accurate and effective, while also maintaining the Customer-Facing Help Center. You will work in a hybrid model, spending three days a week in the Boston office, focusing on creating materials that enhance customer and internal team understanding of the product.

• Annual base salary range of [$71,100–$132,000] depending on experience
• Equity grants for all employees
• A 4% matching 401(k) program
• Medical, dental, vision, disability, and life insurance coverage for employees working 30+ hours per week
• Monthly wellness stipend
• Paid parental leave

• Role is focused on content management rather than strategy or team leadership
• Requires in-office presence three days a week in Boston
• No mention of specific tools or technologies for content creation beyond general platforms