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Senior Manager, People Operations (Payroll, Benefits & Analytics)

Highwire
Location
San Francisco, California, United States
Posted
10 days ago
Department
People
Salary
$100,000 to $125,000
What they actually want (must-haves)
  • At least seven years of progressive experience across multistate payroll, payroll tax, benefits, leave administration, HR systems, people analytics and People–Finance operations.
  • Direct, hands-on experience processing and administering multistate payroll through Rippling, including payroll processing, employee and tax setup, deductions, reporting, configuration, integrations and complex issue resolution.
  • Experience managing a payroll-provider relationship, including vendor performance, service delivery and issue escalation.
  • Deep knowledge of multistate payroll and payroll tax requirements, including quarter-end and year-end processing.
  • Demonstrated experience leading benefits plan design, renewals, financial analysis, administration, compliance and employee communication.
  • Hands-on experience administering a 401(k) or other qualified retirement plan and executing annual plan audits, compliance testing and Form 5500 support.
Nice to have
  • Certified Payroll Professional (CPP) certification.
  • Experience working in a professional services, agency, private equity-backed or similarly fast-paced, distributed organization.
  • Experience supporting mergers and acquisitions, including due diligence and the integration of payroll, benefits, retirement plans, People systems, workforce data and employee communications.
  • Experience evaluating or administering self-funded or level-funded health plans.
  • Experience leading payroll, benefits, HRIS or vendor implementations.
What the job really is

The Senior Manager, People Operations will oversee payroll, benefits, and people analytics at Highwire, ensuring accurate payroll administration and compliance for a multistate workforce. This role involves collaborating with Finance and various stakeholders to design benefits programs, manage payroll tax, and enhance people analytics capabilities. The ideal candidate will balance strategic planning with hands-on execution, improving systems and processes to support employee needs and organizational goals.

Benefits
  • Competitive salary with merit-based opportunities for growth
  • Flexible hybrid work model tailored to your schedule and lifestyle
  • Generous vacation policy, including extended summer and winter breaks
  • Early log-off on Fridays through our Empower Hours program
  • 401(k) plan with employer matching
  • Comprehensive medical, dental, and vision coverage, plus FSA options
Things to weigh
  • No specific mention of the technology stack used beyond Rippling for payroll administration.
  • The role involves significant responsibility across multiple areas, which may require strong multitasking and prioritization skills.
  • The position requires a high level of detail and compliance, which may lead to a demanding work environment.
Job score4.8/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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