HHiring Reality
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Technical Account Manager, EMEA

Hightouch
Location
Europe
Posted
1 month ago
Department
Customer Success
What they actually want (must-haves)
  • 5+ years of experience in a client facing and/or technology focused role
  • Experience managing and executing technical projects
  • Excellent project management and communication skills
  • Proven ability to quickly learn new technologies and understand complex systems
  • Strong troubleshooting and problem solving skills
  • Ability to collaborate cross functionally with different teams
What the job really is

As a Technical Account Manager at Hightouch, you will serve as the primary liaison between the company and its largest Fortune 5000 customers, overseeing their journey from onboarding to ongoing success. Your role involves understanding customer needs, providing technical guidance, managing projects, and collaborating with various teams to enhance customer adoption and satisfaction with the Hightouch platform.

Benefits
  • Meaningful equity compensation in the form of ISO options
  • Early exercise and a 10-year post-termination exercise window
Things to weigh
  • No salary listed
  • Role involves managing technical projects and customer relationships, which may require a high level of empathy and communication skills
  • Position is focused on customer success and may involve navigating complex customer needs and technical challenges
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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