ServiceNow AI Engineer

NewRocket

Location

Remote

Posted

19 days ago

Department

Agentic AI

What they actually want (must-haves)

3-6 years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, ITOM etc.)
Experience with ServiceNow Virtual Agent, Predictive Intelligence, Performance Analytics, and other AI modules
Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
Experience working with Web Services Integration (SOAP, REST)
Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows
Experience in aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Scripting

Nice to have

ITIL Foundation certification
ServiceNow CSA and CAD certifications

What the job really is

As a ServiceNow AI Engineer at NewRocket, you will design, develop, and deploy AI-driven applications and workflows on the ServiceNow platform, integrating machine learning and predictive analytics solutions. You will manage the entire application development lifecycle, including gathering requirements, coding, testing, and troubleshooting. Additionally, you will mentor a team of software engineers and ensure the successful implementation of ServiceNow functionalities for clients.

Benefits

Official ServiceNow training provided to achieve multiple certifications
Commitment to a diverse and inclusive workplace

Things to weigh

No salary listed
Role involves mentoring, which may require additional leadership skills
Fast-paced environment may not suit everyone

Job score2.6/5

Benefits1/5

Freshness4/5

Career value4/5

Role clarity4/5

Pay transparency0/5

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