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Treatment Coordinator

Tend
Location
Manhattan, NY
Posted
1 month ago
Department
Care Coordinator
What they actually want (must-haves)
  • 1–2 years in a patient-facing, customer-facing, or client services role
  • Comfort with treatment plan presentation and financial conversations
  • Comfortable in G Suite (Gmail, Calendar, Drive) and adaptable to changing systems
Nice to have
  • Dental or insurance background
  • Experience with Ascend or similar practice management software
What the job really is

The Treatment Coordinator at Tend is responsible for managing the full patient journey, from check-in to checkout. This role involves patient communication, presenting treatment and financial plans, scheduling, and ensuring a smooth operation within the studio. The coordinator acts as a patient advocate, guiding them through their care options and maintaining a positive experience throughout their visit.

Benefits
  • Paid Time Off (PTO)
  • Medical, dental, and vision insurance
  • 401(k) plan
  • Ongoing training, mentorship, and growth opportunities
  • Life & AD&D insurance, disability coverage, and health advocacy resources
  • FSAs, HSAs, and pre-tax transit and parking benefits
Things to weigh
  • Pay range is $24 - $28 USD
  • Requires working two Saturdays per month
  • Role involves managing patient communication and financial discussions, which may be challenging for some candidates
Job score3.2/5
Benefits4/5
Freshness3/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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