HHiring Reality
← Heart + Paw

Veterinary Receptionist

Heart + Paw
Location
Baltimore
Posted
26 days ago
Department
Heart + Paw Fells Point
What they actually want (must-haves)
  • Passionate about providing outstanding customer service
  • Previous customer service experience
  • Strong interpersonal skills
  • Knowledge of basic animal behavior
  • Exceptional verbal and written communication skills
  • Ability to multitask and remain calm under pressure
Nice to have
  • Fear Free and HABRI certification (or a desire to become certified)
What the job really is

As a Veterinary Receptionist (Care Coordinator), you will be the first point of contact for clients and their pets, managing schedules and providing information about services. Your role involves welcoming clients, handling inquiries, processing transactions, and maintaining a clean environment. You will also assist in ensuring pets receive proper care during their visit, all while working in a collaborative and pet-focused team.

Benefits
  • Competitive pay and opportunities for advancement
  • Flexible scheduling
  • Generous paid time off
  • Company-paid holiday schedule
  • Team Pet Care Discounts
  • Health, Dental, and Vision insurance
Things to weigh
  • No specific mention of required certifications or training beyond customer service experience
  • Pay range is provided but may vary based on experience and other factors
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Heart + Paw?

See how your résumé matches this role — and tailor it from what actually gets interviews.