HHiring Reality
← Heartflow

Regional Customer Success Director - Southeast

Heartflow
Location
United States
Posted
16 days ago
Department
Customer Success
Salary
$180,000 to $220,000
What they actually want (must-haves)
  • 12+ years professional experience in a related field
  • 5+ years people leadership
  • Bachelor’s degree or 4 years of relevant professional experience
  • Ability to achieve operational excellence, including executing processes and measuring KPIs
  • Self-motivation and initiative to define change and lead initiatives through completion
  • High customer-focused mentality
Nice to have
  • 15+ years professional experience in a related field
  • 8+ years people leadership
  • Master’s degree
  • Medical, allied health, or technical education
  • Cardiology or medical imaging background
What the job really is

The Regional Customer Success Director at Heartflow is responsible for leading a multi-disciplinary team to ensure successful adoption of the Heartflow One platform in the Southeast region. This role involves overseeing daily operations, aligning with cross-functional teams, managing customer feedback, and driving implementation excellence while also focusing on talent development and conflict resolution within the team.

Benefits
  • Yearly base compensation range of $180,000 to $220,000, bonus, and equity
  • Remote work opportunity
  • Travel of up to 30%
Things to weigh
  • Role involves significant leadership and cross-functional collaboration, which may require strong interpersonal skills
  • High-pressure problem-solving expected
  • Travel requirement may impact work-life balance
Job score3.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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