HHiring Reality
← Health Link

Remote Workforce Manager

Health Link
Location
Walnut Creek
Posted
26 days ago
Department
Office Operations
Salary
$31.00–$37.00
What they actually want (must-haves)
  • Demonstrated experience supervising employees, coordinating schedules, monitoring performance, coaching staff, and documenting follow-up.
  • Strong leadership, organization, analytical, communication, customer-service, and follow-through skills.
  • Proficiency with computers, spreadsheets, timekeeping systems, productivity reporting, video-conferencing platforms, and remote-work technology.
  • Ability to objectively evaluate reported hours and work output and address discrepancies professionally.
  • Ability to manage multiple departments, priorities, deadlines, and time-sensitive staffing needs.
  • Successful completion of a criminal background check.
Nice to have
  • Experience supervising or managing remote employees.
  • Workforce management, staffing, call center, or operations management experience.
  • Experience with workforce management or productivity-tracking software.
  • Healthcare, home health, hospice, or other regulated-industry experience.
  • Experience developing training programs or customer-service standards.
What the job really is

The Remote Workforce Manager at Health Link Home Health & Hospice is responsible for overseeing and supporting a remote workforce across various departments. This role involves managing scheduling, performance, training, and productivity, while ensuring exceptional customer service and operational efficiency. The manager will collaborate with department leaders and HR to enhance staffing and communication, and will serve as a key resource for remote employees.

Benefits
  • Competitive salary with bonus potential
  • Health, dental, and vision insurance
  • 401(k) with company matching
  • Life insurance & Flexible Spending Account
  • Paid time off (10 days annually)
Things to weigh
  • No salary listed, only a range provided.
  • Fast-paced environment requiring the ability to manage changing priorities and time-sensitive issues.
  • Primarily office-based role despite being remote, with significant computer use and communication through electronic platforms.
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

Applying to Health Link?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →