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← Harbor

Consultant, Implementation Engineer

Harbor
Location
Remote, United States
Posted
1 month ago
Department
Enterprise Solutions
What they actually want (must-haves)
  • Four-year degree in a relevant field or equivalent combination of experience and education
  • At least 5+ years of experience in a customer-facing software implementation role in a legal services/law firm environment
  • Experience writing Microsoft SQL Server queries with a solid understanding of relational database structure and normalization
  • Expert proficiency with Microsoft SQL scripting language
  • Competent in problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality
Nice to have
  • Expert proficiency in XML, JQUERY/JSON, REST APIs, Parquet
  • Expert proficiency in IIS, SSL, XML, JQUERY
  • Experience with ETL concepts and how ETL/Data Warehousing integrations differ from bi-directional sync style integrations
  • Experience using Sisense reporting tool
  • Experience in Legal systems such as Aderant, Elite, iManage
What the job really is

The Implementation Engineer at Harbor is responsible for ensuring client satisfaction through the successful installation and implementation of Intapp solutions. This role involves assessing client needs, leading project teams, managing client communications, and providing technical support during and after software deployments. The Engineer will also be involved in migrating solutions to the cloud, writing SQL reports, and maintaining integrations with various systems.

Things to weigh
  • Remote position available only in the US or Canada
  • Role involves high client interaction and requires strong communication skills
  • 80-90% of time spent on client-billable projects may indicate a fast-paced environment
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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